What’s next: ZainTECH Ras Al Khaimah government technology forum

Explore practical approaches to government modernization, with discussions and demonstrations designed around the priorities of technology leaders and government departments. 

Modernize government technology foundations 

Explore opportunities across cloud and managed infrastructure, systems integration, licensing optimization, and the modernization and consolidation of existing environments. 

Turn data and AI into government outcomes 

Discover how AI use-case discovery, process automation and data-driven decision-making can support departmental priorities, improve productivity and enhance citizen experiences. 

Strengthen operational resilience 

Examine approaches to disaster recovery, backup, security and infrastructure management that support service continuity and more resilient government operations. 

Move from ideas to practical next steps 

Use real-world scenarios and facilitated discussions to identify modernization opportunities, prioritize AI use cases and establish clear follow-up actions.

• Government leaders and stakeholders from various RAK government entities 

• CIOs and IT directors 

• Enterprise technology leaders 

• Infrastructure and cloud decision-makers 

• IT operations and resilience leaders 

9:00–9:30 AM 

Registration, coffee and networking 

9:30–10:00 AM 

Opening keynote: Building Digital, Intelligent & Resilient Government 

Speaker: Andrew Hana, CEO of ZainTECH 

10:00–10:30 AM 

Digital: Modernizing government technology foundations 

Speaker: Emrah Yilmaz, VP – Digital solutions and telco at ZainTECH 

10:30–11:00 AM 

Intelligent: Turning data and AI into government outcomes 

Speaker: Dr. Dwijendranath Dwivedi, VP, BFSI, at ZainTECH 

 11:00–11:15 AM 

Coffee break 

11:15 AM–12:45 PM 

Parallel tracks: Demonstrations, use cases and discussions 

12:45–1:00 PM 

Closing remarks and next steps 

ZainTECH leadership 

1:00 PM onwards

Networking lunch and executive conversations 

Track 1: IT and technology 

Resilient Government Operations 

For CIOs, IT directors, infrastructure, security and cloud leaders. 

Discussion areas: 

• Multicloud and managed infrastructure 

• Disaster recovery and backup 

• Systems integration 

• Licensing optimization 

• Security and operational resilience 

Outcome: Identify opportunities for modernization, renewal, consolidation and further engagement. 

Track 2: Business and AI 

AI in Action: Your department, Your use case 

For department heads, transformation leaders and business-unit stakeholders. 

Discussion areas: 

• AI use-case discovery 

• Government process automation 

• Productivity and citizen experience 

• Data-driven decision-making 

• Live demonstrations and facilitated discussions 

Outcome: Identify relevant AI opportunities and secure follow-up discovery workshops or pilot discussions.

• Clearer priorities for modernizing government technology foundations. 

• Practical perspectives on applying AI and automation to departmental needs. 

• Opportunities to improve service continuity and operational resilience. 

• Potential use cases aligned with government transformation objectives. 

• Defined next steps for follow-up discussions, workshops and pilots.