Press Release

ZainTECH, the integrated digital solutions provider of Zain Group, announces entering a strategic partnership with global analytics software provider FICO (NYSE: FICO) to accelerate the adoption of artificial intelligence (AI) and advanced analytics for clients in the Middle East. The agreement was signed at GITEX Global 2023, the region’s largest ICT and technology exhibition and conference, taking place in Dubai, where ZainTECH made its inaugural presence as an exhibitor.

Collaboration with FICO will see ZainTECH expand its reach into new industries in the domains of data science & analytics and digital transformation in the region. Using FICO decisioning, analytics, and data streaming capabilities, ZainTECH plans to expand its portfolio of big data and analytics-powered solutions for telecommunication, financial services, retail, and power & utilities companies, helping them improve business performance and uncover new revenue streams

ZainTECH already boasts a solid AI and Data Science practice dedicated to helping clients solve their business challenges through the effective, secure, and responsible use of data. By transforming untapped business data into Connected Intelligence, ZainTECH empowers organizations to uncover powerful insights, optimize decision making, enhance customer experiences, boost operational efficiency, strengthen risk management, streamline compliance, and uncover new revenue streams.

Commenting on the partnership, Andrew Hanna, CEO of ZainTECH  said, “The impact of data sciences on businesses and society at large is undeniable, and we believe this is a technological advancement that will continue to be truly transformational into the future. We have been proactive in dedicating significant resources to AI and data analytics, and this latest partnership with FICO reflects our commitment to working with best-in-class technology providers to accelerate the development and delivery of innovative data solutions to our clients.”

Marcelo Kekligian, Vice-President of Partnerships - Africa Middle East and Asia Pacific at FICO, commented, “ZainTECH is a regional leader in data science solutions, and this partnership will help MENA firms compete more effectively and meet their customers’ needs for analytics-powered solutions.”

Connected Intelligence refers to ZainTECH’s approach to connecting enterprise-wide data in a way that is correctly governed, analyzed, and applied in real-world situations to enhance a business’s performance. The approach involves combining organizational data with deep industry insights, and then applying it precisely to industry-specific situations.

Clients are thus guided through their digital transformation journeys with ZainTECH providing industrial AI and data solutions that enable agile and precise decision-making, leveraging best-in-class technology, which will be expanded through the partnership with FICO.

In line with its commitment to innovation, ZainTECH has established a Data Lab focused on accelerating data experiments. This multidisciplinary and collaborative environment brings together passionate people with innovative ideas in an ecosystem of data alliances and partnerships that promotes the effective, secure, and responsible use of data. The aim is to accelerate data monetization and discover new ways to solve complex business problems for clients.

ZainTECH’s delivery of actionable business insights through data visualization is another way the company supports clients to interpret summarized historical data and understand what has taken place before, as well as helping to identify behaviors, trends, and insights concerning what might occur in their businesses in the future. These capabilities will be further enhanced through ZainTECH’s collaboration with FICO.